Who is responsible

Helen Experience, based in Vienna, Austria, is responsible for the processing described in this policy.

Privacy enquiries can be sent to helensuperugc@gmail.com.

Information this website processes

This portfolio does not provide user accounts, checkout, comments, or a contact form. It does not intentionally collect sensitive personal information.

The hosting infrastructure may temporarily process standard technical data such as IP address, request time, requested page, browser type, device information, and referring page. This is used to deliver the website, maintain security, and diagnose technical problems.

Email enquiries

If you choose to contact Helen Experience by email, the information you provide—including your name, email address, message, and attachments—will be used to answer your enquiry and, where relevant, prepare or perform a collaboration.

Legal bases

Under the GDPR, technical processing is based on the legitimate interest in operating a secure and reliable website. Email communication may be processed to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or on the basis of legitimate business interests.

External services and links

Some website assets may be delivered through external content providers, including Unsplash for selected imagery and Figma’s content delivery network for font files. These providers may receive standard request data such as your IP address and browser information.

Reel covers in the Latest Reels section are served locally. Instagram receives information only when you choose to open an Instagram link. Instagram and Meta process data under their own privacy terms.

Cookies and analytics

This website does not intentionally set advertising or analytics cookies. External websites you choose to visit may use their own cookies and tracking technologies.

Retention and your rights

Technical logs are retained only as long as reasonably necessary for security and website operation. Email correspondence is kept for as long as needed to handle the enquiry, manage a resulting business relationship, and meet applicable legal requirements.

Subject to the GDPR, you may request access, correction, deletion, restriction, portability, or object to certain processing. You may also lodge a complaint with the competent data protection authority.

Policy updates

This policy may be updated when the website, hosting setup, or legal requirements change. The current version and its update date will always be available here.